Finding the best response teams with eOCS
In the fast-paced environment of control centers, timing is crucial. Different scenarios call for different response teams, and the challenge is to swiftly and effectively identify and deploy the right teams. This is where eOCS proves invaluable.
eOCS is a cutting-edge system designed to help control centers locate and deploy response teams efficiently. Featuring an intuitive user interface and advanced algorithms, eOCS allows dispatchers to quickly adapt to evolving situations and select the most appropriate response teams.
Efficiency and precision in resource disposition with eOCS
eOCS transforms resource disposition by integrating advanced technologies and user-friendly features to assist control centers in making the best possible decisions. Here are some key features of eOCS that influence optimal resource allocation:
Resources Status
The status of a resource defines whether a vehicle is stationed at the base, involved in an operation, or unavailable. The statuses used in eOCS can be individually defined and adjusted to meet specific needs.
Resource Attributes
eOCS analyzes the properties and equipment of vehicles. This enables the precise assignment of vehicles with the required attributes to specific operational scenarios.
Qualifications of Personnel
eOCS takes into account the qualifications of staff members. When used with the eurofunk resQnect app, which assigns staff to vehicles, the system knows which personnel with specific qualifications are available on which vehicles. Examples of qualifications include dog handlers, language skills, or specialized training.
Jurisdiction / Area Assignments
eOCS allows you to set which department is responsible for which area. This ensures that the appropriate emergency personnel are selected for the respective operational area.
Routing
eOCS offers flexible configuration, enabling assignment of stations to specific areas, ensuring optimal resource allocation for each operational zone.
The system dynamically prioritizes and combines features based on predefined calculation logic, adapting to various scenarios. Key functionalities include:
- Manual resource search using an intuitive overview
- Identification of the nearest available resource
- Automated resource dispatch
Automatic dispatch in eOCS
A key feature of eOCS is its flexible integration of Alert and Response Orders (AAO). This functionality is organized into three main areas:
- Storing defined alert plans: The system can store practical alert plans based on the event type (incident keyword), location, and time. This allows for customized planning of the AAO for the entire operational area.
- Determining incident requirements: When the location and details of the incident are entered, the system identifies the required resources according to the stored AAO and immediately displays them for the operation.
- Calculating optimal resources: Using definable calculation logics, eOCS determines the most suitable resources for the respective requirements.
Support for additional response teams
Predefined Alert and Response Orders (AAO) might not cover every situation in a dynamic operational scenario. If additional response teams are needed, eOCS provides quick and efficient solutions:
With the “Nearest Resources” module, users can swiftly deploy extra resources based on predefined search criteria. This feature enables quick identification and integration of specific needs — such as the nearest ladder trucks, dog handlers, or specialized teams — with just a few clicks.
Example: Searching for a resource currently assigned to someone with the qualification of a dog handler.
Whether dealing with a major fire, a medical emergency, or a police matter, eOCS ensures that the right response teams are deployed to the right location at the right time. Control centers can rely on eOCS to recommend the most suitable resources for any situation.
